Telephone Answering Service

One of the most frustrating things that many people complain about in today's business world is having to deal with an answering machine when calling a company to ask questions or place an order. There is nothing worse than having to sit there and punch a bunch of buttons to get to the option of leaving a message. Having a telephone answering service to take your phone calls will give your customers a much more pleasant experience and make sure that you get all of your messages in a prompt and efficient manner. If your business is actually located overseas it can be very expensive for your customers to have to call an overseas number to conduct business. In many cases clients simply will not do business with you because they will not or cannot make overseas calls.

Having a US based telephone answering service will allow you to have a US telephone number, meaning that everyone can call it from any phone in the US. This will make it much easier for them to stay in touch. A good telephone answering service provides that polite personal touch that goes a long way to providing the kind of customer service that people want from your company. If English is not your primary language it can be very difficult sometimes for US based customers to communicate their needs to you in a short phone call, but if they can talk to your US based answering service they are able to leave specific questions that can then be relayed to you by someone who may be more able to communicate with you. While using a telephone answering service may seem like an expensive proposition, it can be quite the opposite when you consider what having to hire secretarial staff to answer your phones can cost you.

If you are running a business that deals in a lot of different products you can make good use of an answering service who can answer the calls for all of your products at one location making sure that your company never misses out on an order or important phone call. Answering machines and voicemail boxes cannot offer this kind of guarantee and often lose messages which can result in lost business. As more companies both in the US and overseas are looking for ways to streamline efficiency and reduce overhead costs, many of these companies are turning to virtual offices with a telephone answering service to handle much of the work that was previously done by a staff of office secretaries. Not only does this save them money, but they are assured that all of their calls are being answered by trained professionals.

These professionals are trained to answer the phones, take orders and answer customer's questions freeing you up to conduct your daily business without having to worry about the phone. If your business is in need of a telephone answering service with a US telephone number, consider using the professional staff at NYC Virtual Office. Not only can they handle you telephone needs, but they also offer a 5th Avenue, New York City address to handle all of your business mail needs.